Conflict Resolution


Within the workplace, conflict is inevitable and, in some scenarios, to be welcomed.

But often conflict is handled poorly and can cause:

Breakdowns in communication and relationships.

Mistrust, blame and toxic working environments.

Colleagues and teams are dysfunctional, ineffective and less productive.

We work with you to develop greater competency and confidence, and the results are transformational.

Our approach enables you to get to the root of issues and focus on what’s really important.  

This means you get positive outcomes that are sustainable.  We create programmes for you that range from “brave conversations” to accredited mediation courses.

“AKD Solutions always positively challenged us to think bigger and think differently, that is why we continue to work with them and have such a strong partnership.  We always receive exceptional service from the team and the training solutions we create together never fail to win awards…… a great combination that always delivers a win win outcome!”

Gary Jackson


Conflict Resolution Training

Dates: To be confirmed
Time: 09:30 – 13:30
Venue: Online
Cost: £400 + VAT

Conflict in the workplace is inevitable but this doesn’t mean it has to be so destructive that it impacts on employee wellbeing, performance and costs the organisation.

This transformative workshop explores the root causes of workplace conflict and it show how it can be resolved early. We will look at the role of managers and HR professionals in supporting staff; analyse tools and techniques to unpick some of the challenges and barriers to resolving conflict as well as arming you with key skills to use when engaging with parties.
This is a virtual course facilitated over 2 x ½ days (9:30-13:00 GMT)

Course overview
 – Understand what conflict is, some of the signs and different responses to it
 – Understand the physiological impact of conflict in the workplace
 – Understand root causes of conflict, how to resolve early and reduce escalation
 – Identify your management style and approach to conflict
 – Explore why employees respond the way they do and how to influence win-win outcomes
 – Understand neurochemicals and how they impact on conflict
 – Understand the constructive and destructive responses to conflict
 – Learn how to coach and support others working through conflict

Contact Us
If you have any queries, please email or call us on +44(0)345 034 1105

Have questions?

AKD Solutions (AKD) is an
international organisational change consultancy
whose purpose is to stimulate brilliance.

Our Company


Phone: +44 (0)345 034 1105


Address: Unit 4, Daisy Business Park, 19-35 Sylvan Grove, London SE15 1PD

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