Professional Development Programme

Our most popular learning experience.

Equally Yours is our unique and innovative Learning Experience which uses playfulness and the power of conversation to help individuals and organisations navigate Equality, Diversity and Inclusion. This is an interactive workshop which seeks to educate and stimulate honest conversation amongst participants whilst having fun!

Our Solutions

The purpose of our professional development programmes is to stimulate brilliance in people and organisations.

We specialise in several areas to help support organisational development and change.

We believe that no two organisations are the same, so we believe in a bespoke approach.

Solutions & Services

Transform Complaints

The Complaints Experience journey is shifting from response to resolution. Refocusing attention and energy transforms the Complaints Experience. It requires a different culture, mindset and systems.

Complaints Experience | Complaints Made Easy™ | Complaints Are Like Medicine | Getting It Write

Customer Experience

Customer experience is increasingly a differentiator, and those who genuinely comprehend this will have the edge. We work with clients to create learning experiences that help the workforce to own the customer experience.

Customer Experience | Ti Amo | Enhancing Customer Experience

Diversity & Inclusion

If you genuinely want to be more diverse and inclusive, you’ve got to be honest about who you are, curious to understand others’ experiences, and willing to learn.

Diversity & Inclusion | Equally Yours | Race – Let’s Have A Conversation | Bystander To Ally

Leadership

We are privileged to have spent thousands of hours partnering with leaders on journeys of development. Leaders are the architects of the future. What type of future are you going to design?

Leadership DNA | Ace Model

Organisational Development Programmes

We can help you:
‍Learn, or lean forward to define your intended future Clarify the systems, behaviours, and skills required to progress Develop creative learning experiences that communicate and embed new skills and behaviours.

Team Building

We offer a unique package in which your team is observed and assessed as they undertake the escape room. Post escape room a detailed debrief is undertaken to identify key roles and experiences. which explores how the escape room aligns to the work experience.

Conflict Resolution

Within the workplace, conflict is inevitable and, in some scenarios, to be welcomed. We work with you to develop professional development courses that will bring greater competency and confidence. The results are transformational.

Induction

Excellent inductions successfully connect new people to your brand and passionately communicate everything you want them to know and care about.

Research

We are a leading research and development consultancy. We provide you with qualitative and quantitative research solutions. Our 360 approach to research projects is what sets us apart. We work with you to define hypotheses, source demographics to analyse data.